Gambling should always be something you enjoy — never something that creates stress or financial pressure. At are999, we are deeply committed to making sure every Pakistani player has the tools, knowledge, and support they need to keep their gaming experience healthy, controlled, and fun.
Quick Access — Safety Tools
All tools available in your are999 Account dashboard
are999 takes responsible gaming seriously — not as a legal checkbox, but as a core part of how we operate for every Pakistani player on our platform.
Every are999 player must be 21 or older. We carry out mandatory CNIC-based identity and age checks during the KYC process. No withdrawal is released until age is confirmed. There are no shortcuts, and no exceptions.
Deposit limits, loss limits, session reminders, cooling-off periods, and permanent self-exclusion are all built directly into your are999 Account dashboard. Any limit you set takes effect immediately and cannot be reversed in under 24 hours.
are999's responsible gaming team monitors player behaviour patterns for early warning signs of problem gambling. If we identify a concern, we will reach out — even if you haven't contacted us first. Your wellbeing comes before platform revenue.
Whether you want to set a small limit or permanently close your Account, our support team will assist you without question, without persuasion to stay, and without making you feel judged. Pakistani players deserve respectful, dignified support.
Players who have activated any responsible gaming tool — including cooling-off periods or self-exclusion — are immediately removed from all are999 promotional and bonus marketing lists. We do not send bonus offers to players who have asked for a break.
are999 provides clear return-to-player (RTP) information for all slot games and transparent odds displays for cricket and other sports markets. Informed players make better decisions — and we want you to always know what you're playing with.
Every are999 Account comes with a full suite of responsible gaming controls. You can access these at any time through your Account settings. There is no penalty for using them — it's your right as a player.
Set a maximum deposit amount per day, per week, or per month in PKR. Once your chosen limit is reached, no further deposits are accepted until the period resets. Increasing a limit requires a 24-hour cooling period — decreasing it takes effect immediately.
Cap the total amount you can lose within a set time window. are999 will automatically suspend betting activity on your Account once your loss threshold is hit for that period. This is one of the most effective tools to prevent chasing losses.
Decide in advance how long each gaming session should last. are999 will display a reminder when your session time is approaching its limit, and can log you out automatically when the time is reached. Useful for players who lose track of time.
Take a short break from are999 for 24 hours, 48 hours, one week, two weeks, or up to six weeks. During a cooling-off period, your Account is temporarily suspended — you cannot log in, deposit, or place bets. The suspension cannot be lifted early.
If you feel that gambling is becoming a serious problem, you can request a permanent or indefinite self-exclusion from are999. Your Account will be closed, all bonus eligibility will be permanently removed, and you will be excluded from all are999 marketing. Funds remaining in your Account at the time of exclusion will be returned to your last verified payment method after a standard review period.
Enable on-screen pop-up reminders that display how long you have been playing and your net win/loss position for the session at configurable intervals — every 15, 30, or 60 minutes. Reality checks help you stay grounded and make conscious decisions about continuing.
Problem gambling can develop gradually. Being honest with yourself about the following signs is the first — and most important — step. If any of the below sound familiar, it may be time to use are999's tools or seek outside support.
You spend more money gambling than you originally planned, and feel unable to stop at your intended limit.
You chase losses — placing more bets in an attempt to win back money you have already lost.
Gambling is taking up time meant for family, work, studies, or religious obligations — and causing conflict.
You feel anxious, irritable, or restless when you are not gambling, or when you try to cut down.
You have borrowed money, sold possessions, or misused household funds in Pakistan to fund gambling activity.
You hide your gambling activity from family members in Karachi, Lahore, Islamabad, or elsewhere.
You continue gambling even when you know you cannot afford to lose the money you are betting.
Gambling has negatively affected your mental health, sleep patterns, or appetite.
Answer honestly. If you answer "Yes" to three or more of these questions, we strongly encourage you to use are999's self-exclusion tool and seek support.
Have you ever felt the need to bet more and more money to feel the same level of excitement?
Have you ever lied to someone close to you about how much time or money you spend gambling?
Do you gamble as a way to escape stress, depression, anxiety, or problems at home or work?
After losing, do you feel a strong urge to return and win back what you lost as soon as possible?
Have you ever put gambling before important responsibilities like paying household bills or rent?
Keeping under-21s away from gambling is one of are999's most serious obligations. Here is how we protect minors — and what parents and guardians in Pakistan can do.
Every are999 player must submit a valid Pakistani CNIC during KYC verification. CNIC issuance requires the holder to be at least 18 years of age, and are999 applies an additional age threshold of 21+. No withdrawals are processed without a successfully verified CNIC on file.
If you are a parent or guardian in Pakistan concerned about a young person accessing gambling websites, we strongly recommend using parental control software to restrict access to gambling sites on shared devices and home networks. These tools are available free of charge from several providers.
Never share your are999 username or password with anyone — including family members. Your Account is registered in your name and verified against your CNIC. If a minor uses your Account, you as the Account holder bear responsibility. Contact are999 immediately if you suspect unauthorised access.
If you believe a person under 21 has registered or is using an are999 Account, please contact our support team immediately at [email protected]. are999 will investigate and take immediate action, including Account suspension and full refund of any deposited funds to the payment source.
are999 encourages players who are struggling to reach out — to us, or to professional organisations equipped to help. You do not have to manage this alone.
Our responsible gaming team is available via live chat on the are999 platform daily from 08:00 to 02:00 PST. You can also email us at [email protected]. We respond to all responsible gaming requests within 2 hours during operating hours.
Gamblers Anonymous is an international fellowship of men and women who have joined together to do something about their gambling problem. GA follows a 12-step programme and has chapters accessible to Pakistani players online. Seeking peer support is a sign of strength — not weakness.
Problem gambling is a recognised psychological condition that responds well to professional treatment. Cognitive behavioural therapy (CBT) has a strong evidence base for gambling disorders. If you are in Karachi, Lahore, Islamabad, or Faisalabad, qualified counsellors are available — speak to your doctor for a referral.
Sometimes the most important step is simply telling a family member or close friend that gambling has become a problem. In Pakistani families, support networks are strong — do not underestimate the difference that honest conversation can make. are999 encourages open dialogue about responsible gaming.
If gambling has led to severe stress, depression, or anxiety, Pakistan's Umang helpline (0317-4288665) provides free, confidential mental health support. Rozan Counselling Centre in Islamabad also offers support services. These are displayed as plain information — please note these numbers cannot be dialled from this page.
Cricket betting, live casino, and slots are all more enjoyable when you are playing responsibly. Log in to your are999 Account to review your limits, check your session history, or activate a safety tool today. 21+